ADMINISTRATIVE ASSESSMENTS

Data Entry Alpha Numeric test measures the speed and accuracy of the test taker in conducting data entry. The test requires the user to type information into a simulation of a database. The results report of this test indicates the speed in keystrokes per hour and accuracy of the data entry sessi...
The Business Writing assessment aims at assessing the skill level of the test taker in brainstorming, proper grammar, organization skills, as well as vocabulary. The Business Writing test is best employed in conjunction with one of the Writing Samples Scenarios which provide the test taker the...
The Corrective Proofreading - Reply Letter test presents test takers with a text passage that contains spelling, grammar and punctuation errors. This test measures a person's ability to recognize and correct the errors within the text passage. This test is appropriate to administer to anyone whos...
The Medical Terminology - General test consists of questions designed to measure knowledge of general medical terms and vocabulary. This test is appropriate for medical office personnel and assistants who need to be able to understand general medical terminology. Assessments are also available...
This Human Resources Basics test assesses a candidate's ability to understand and implement various HR practices and processes. This assessment specifically administers questions that focus on the legalities within recruitment, benefit administration, employee discipline, compensation, record kee...
Customer Service Skills Survey measures the test taker's understanding of and attitude about customer service practices. This survey is designed to measure the customer service aptitude of any customer service representative and may be administered to those who deal with internal or external cust...
This bookkeeping test will assess a test taker's knowledge of day-to-day transactions that a bookkeeper will come across. It covers a range of topics, such as debits and credits, business transactions, and basic accounting knowledge. This assessment was created to test the knowledge of an individ...
The Analytical Skills test focuses on evaluating the cognitive skills that are traditionally considered analytical. Such skills include determining the next in a sequence, identifying differences, drawing comparisons, visualizing written cues, as well as delineating between linear relations. A...
The Basic Office Skills test measures basic math and verbal skills. Topics include Basic Math (adding numbers, subtracting fractions), Business Math (business related word problems), Filing Skills (recognizing alphabetical order), Grammar, and Spelling. This test is designed for job candidates wh...
The Clerical Proofreading test aims at assessing the skill level of the test taker in identifying errors in text, tables and lists. The errors included are those of transference (made when transferring data from one site to another), grammatical errors, errors of calculation (made when compiling ...
The Typing Speed test measures the speed and accuracy of a user's typing. The test presents the user with a passage which he/she must type as accurately and quickly as he/she can. This test should be given to anyone whose typing speed needs to be measured. 
The SAS 9 - Data Analyst assessment measures understanding of the structure and design of SAS programming, data sets, and basic reporting. This test will reflect the taker's ability to access and manage SAS data, and summarize the data. The focus encompasses fundamental concepts and broad use of ...
This test, entitled Listening Skills [audio], will assess the test taker's ability to listen attentively, infer meaning, and translate into course of action. It employs audio-based office simulations that call on the test taker's attention to detail and problem solving skills. Tests for Basic ...
Data Entry 10 Key test measures the speed and accuracy of the test taker to type information into a simulation of a spreadsheet. The session consists of entering a series of numbers. The results report of this test indicates the speed, in keystrokes per hour, and accuracy of the data entry sessio...
The Spanish-English Bilingual test aims at assessing the test taker's ability to read English and Spanish and answer questions regarding what they've read. Everyday scenarios involving business situations, formalities, definitions and mathematics are presented. Tests for Call Center Spanish-En...
The Retention Indicator Assessment focuses on the test taker's likelihood to stay with an organization. This assessment can be used across industries. Please note that this assessment contains biodata and may not be appropriate for use in all markets/countries. Biodata contains self-report que...
The Numeric Proofreading test is structured as a spreadsheet containing numeric data to which questions are aimed. Such skills tested include, but are not limited to, identifying numeric data errors, correlating numeric data with alpha-numeric data, verifying accuracy and making corrections, as w...
The Typing Speed test measures the speed and accuracy of a user's typing. The test presents the user with a passage which he/she must type as accurately and quickly as he/she can. This test should be given to anyone whose typing speed needs to be measured. 
The Recruiting Fundamentals test is designed to evaluate a person's basic ability to source for, identify, evaluate, interview, negotiate with, and ultimately hire qualified candidates for a given position. The test covers eight general subject areas, providing a variety of questions in each a...
The Office Grammar and Spelling Skills test measures the test taker's knowledge of spelling, sentence structure, punctuation, and word usage. This test is designed for job candidates who need verbal and written skills in order to perform a job successfully. Tests for Office Filing Skills and O...
The Performance Indicator Assessment: CS, Engagement, Teamwork measures whether the test taker will engage in behaviors that enhance a customer's experience and satisfaction; is consistently involved during the job in a physically, cognitively, and/or emotionally active manner; and/or propensity ...
The Matching - Numeric List test aims at assessing the test takers visual accuracy in determining whether a set of numbers, some including symbols, are the same or different. This test is appropriate to administer to those people who will be working with numbers, codes and money on the job, as...
The Matching - Images test assesses an applicant's attention to visual detail and the ability to decipher and match visual elements such as number groupings and shapes. Assessments for Comparison Skills, Coding, and Counting are also available. 
The Logical Reasoning - Decision Making assessment measure's the test taker's approach to making decisions and their ability to use factual information and ethical dilemmas to determine the best course of action for each scenario. 
The greatest commodity any company has is the people it employs and the customers it serves. Hiring the right people to do the job is the first battle in the war of competition. The first step in retaining and motivating employees is to develop a well thought-out, preferably, recruitment strategy...
This test will cover Healthcare Terminology, Eligibility Criteria & Guidelines, Products & Benefit Usage, Premium, Billing Adjustments & Discrepancies. This test is best suited to be administered to: Eligibility Consultants, Benefit Consultants, Billing/Premium Consultants, HR Gene...
The Following Written Instructions test aims at determining the skill level of the test taker in reading, assessing, and applying written instructions to clerical tasks. The test focuses on tasks between filing, organization, order of action (prioritizing), and compilation of information (documen...
The English as a Second Language test aims at assessing the skill level of the test taker in employing English for communication. Such topics addressed include conversational English, subject/verb agreement, homonyms, and acronyms. Tests for Call Center: Listening Skills and Reading Comprehens...
This test on Human Resources Benefits knowledge is appropriate for individuals that have at least a full year of experience. This assessment covers a variety of topics including payroll, labor and compensation issues, leaves with/without pay, employment laws and acts, and Medicare/Social Security...
The Customer Service Indicator Assessment focuses on whether the test taker will engage in behaviors that enhance a customer's experience and satisfaction. This assessment can be used across industries. 
The Canadian Office Grammar and Spelling Skills test measures the test taker's knowledge of spelling, sentence structure, punctuation, and word usage. This test is designed for job candidates who need verbal and written skills in order to perform a job successfully. Tests for Office Filing Ski...
The Canadian Data Entry Alpha Numeric test measures the speed and accuracy of the test taker in conducting data entry. The test requires the user to type information into a simulation of a database. The results report of this test indicates the speed in keystrokes per hour and accuracy of the dat...
This Cash Handling test is designed to access a test taker's ability to recognize the various bills and coins of U.S. currency, to add and subtract using bills and coins, and to accurately make change. With this in mind, the assessment presents questions that focus primarily on using the least am...
The Canadian Call Center Data Entry [audio] test measures the speed and accuracy of the test taker in conducting data entry in conjunction with information delivered audibly. The test requires the user to type information into a simulated database. The results of this test indicate the speed in k...
The Basic Reading Comprehension test examines the test taker's ability to draw important information from written material. Test takers are asked to read text passages and answer questions, identify words based on how they are used in a sentence, and determine whether a statement is a fact or an ...
This test is aimed at assessing the skill level of an employee or potential employee in the understanding and implementation of office management logistics. The questions herein address scenarios that are found daily in an office environment. Office Managers with more than a year of experience sh...
The Matching - Passage test assesses an applicant's attention to detail and the ability to decipher and match elements between two passages. Assessments for Comparison Skills, Coding, and Counting are also available. 
The Towns Spelling test measures the test taker's ability to spell correctly. The test taker is asked to identify whether a word is spelled correctly and, if this is not the case, requested to correct those words. This test is designed for clerical workers and administrative assistants whose posi...
This Human Resources Basics test assesses a candidate's ability to understand and implement various HR practices and processes in South Africa. This assessment specifically administers questions that focus on the legalities within recruitment, benefit administration, employee discipline, compensa...
The South African Data Entry Alpha Numeric test measures the speed and accuracy of the test taker in conducting data entry. The test requires the user to type information into a simulation of a database. The results report of this test indicates the speed in keystrokes per hour and accuracy of th...
The Computer Literacy assessment is designed to measure the skills of a person familiar with some of the technical aspects of computer knowledge as well as knowledge generally known by users. This test is ideal for the user with some understanding of how to keep a computer running at its optimal ...
The AUS-NZ Medical Typing test measures the speed and accuracy of a user's typing. The test presents the user with a medical field related passage which he/she must type as accurately and quickly as he/she can. This test should be given to anyone whose typing speed needs to be measured. A score o...
The AUS-NZ Shorthand test contains questions that examine the test taker's most basic knowledge of shorthand. The topical areas covered are: Shorthand Alphabet Knowledge: Examines the test taker's knowledge of shorthand sounds which are the building blocks of the shorthand language. Abbrevi...
The Australian Vocabulary test aims at assessing the test taker's grasp on the English language in the specific context of the office environment. The vocabulary contained herein are often used in business communications, be they written or verbal. Assessments for Office Grammar and Spelling a...
The Australian Vocabulary - Homophone Usage assessment measures the skill level of the test taker in determining the differences among those words that sound alike but are spelled differently and possess distinct meanings. This test is appropriate to administer to those that will be required t...
The Medical Spelling test is in a text editing format. The test taker is required to identify whether words are spelled correctly. If necessary, the test taker uses the mouse and keyboard to edit misspelled words. This test is designed for medical office personnel and administrative assistants wh...
The Australian Office Grammar and Spelling Skills test is a multiple choice test that measures the test taker's knowledge of spelling, sentence structure, punctuation, and word usage. This test is designed for job candidates who need verbal and written skills in order to perform a job successfully. 
The Australian Office Math Skills test is a multiple choice test that measures the test taker's ability to complete basic arithmetic and business word problems. This test is designed for job candidates who need math skills in order to perform a job successfully. Tests for Basic Office Skills, ...
The Australian Legal Vocabulary test covers a variety of topics such as criminal law, personal injury terminology, general litigation, and wills and estates. Test takers are asked to determine the proper word or words that fit different situations. This test is appropriate to administer to those ...
This test for Internet Basics aims at assessing the level at which the test taker has developed skills in regards to Internet usage as well as navigation. Such topical areas include browser functionality, toolbar operations and definitions. Tests for AUS-NZ Basic Computer Terminology, Internet...