ADMINISTRATIVE ASSESSMENTS

Data Entry Alpha Numeric test measures the speed and accuracy of the test taker in conducting data entry. The test requires the user to type information into a simulation of a database. The results report of this test indicates the speed in keystrokes per hour and accuracy of the data entry sessi...
The Business Writing assessment aims at assessing the skill level of the test taker in brainstorming, proper grammar, organization skills, as well as vocabulary. The Business Writing test is best employed in conjunction with one of the Writing Samples Scenarios which provide the test taker the...
The Corrective Proofreading - Reply Letter test presents test takers with a text passage that contains spelling, grammar and punctuation errors. This test measures a person's ability to recognize and correct the errors within the text passage. This test is appropriate to administer to anyone whos...
The Medical Terminology - General test consists of questions designed to measure knowledge of general medical terms and vocabulary. This test is appropriate for medical office personnel and assistants who need to be able to understand general medical terminology. Assessments are also available...
This Human Resources Basics test assesses a candidate's ability to understand and implement various HR practices and processes. This assessment specifically administers questions that focus on the legalities within recruitment, benefit administration, employee discipline, compensation, record kee...
Customer Service Skills Survey measures the test taker's understanding of and attitude about customer service practices. This survey is designed to measure the customer service aptitude of any customer service representative and may be administered to those who deal with internal or external cust...
The Basic Office Skills test measures basic math and verbal skills. Topics include Basic Math (adding numbers, subtracting fractions), Business Math (business related word problems), Filing Skills (recognizing alphabetical order), Grammar, and Spelling. This test is designed for job candidates wh...
The Typing Speed test measures the speed and accuracy of a user's typing. The test presents the user with a passage which he/she must type as accurately and quickly as he/she can. This test should be given to anyone whose typing speed needs to be measured. 
This bookkeeping test will assess a test taker's knowledge of day-to-day transactions that a bookkeeper will come across. It covers a range of topics, such as debits and credits, business transactions, and basic accounting knowledge. This assessment was created to test the knowledge of an individ...
The Analytical Skills test focuses on evaluating the cognitive skills that are traditionally considered analytical. Such skills include determining the next in a sequence, identifying differences, drawing comparisons, visualizing written cues, as well as delineating between linear relations. A...
This test, entitled Listening Skills [audio], will assess the test taker's ability to listen attentively, infer meaning, and translate into course of action. It employs audio-based office simulations that call on the test taker's attention to detail and problem solving skills. Tests for Basic ...
The Clerical Proofreading test aims at assessing the skill level of the test taker in identifying errors in text, tables and lists. The errors included are those of transference (made when transferring data from one site to another), grammatical errors, errors of calculation (made when compiling ...
Data Entry 10 Key test measures the speed and accuracy of the test taker to type information into a simulation of a spreadsheet. The session consists of entering a series of numbers. The results report of this test indicates the speed, in keystrokes per hour, and accuracy of the data entry sessio...
The Typing Speed test measures the speed and accuracy of a user's typing. The test presents the user with a passage which he/she must type as accurately and quickly as he/she can. This test should be given to anyone whose typing speed needs to be measured. 
The SAS 9 - Data Analyst assessment measures understanding of the structure and design of SAS programming, data sets, and basic reporting. This test will reflect the taker's ability to access and manage SAS data, and summarize the data. The focus encompasses fundamental concepts and broad use of ...
The Performance Indicator Assessment: CS, Engagement, Teamwork measures whether the test taker will engage in behaviors that enhance a customer's experience and satisfaction; is consistently involved during the job in a physically, cognitively, and/or emotionally active manner; and/or propensity ...
The Canadian Data Entry Alpha Numeric test measures the speed and accuracy of the test taker in conducting data entry. The test requires the user to type information into a simulation of a database. The results report of this test indicates the speed in keystrokes per hour and accuracy of the dat...
The Spanish-English Bilingual test aims at assessing the test taker's ability to read English and Spanish and answer questions regarding what they've read. Everyday scenarios involving business situations, formalities, definitions and mathematics are presented. Tests for Call Center Spanish-En...
The Office Grammar and Spelling Skills test measures the test taker's knowledge of spelling, sentence structure, punctuation, and word usage. This test is designed for job candidates who need verbal and written skills in order to perform a job successfully. Tests for Office Filing Skills and O...
The Retention Indicator Assessment focuses on the test taker's likelihood to stay with an organization. This assessment can be used across industries. Please note that this assessment contains biodata and may not be appropriate for use in all markets/countries. Biodata contains self-report que...
The Numeric Proofreading test is structured as a spreadsheet containing numeric data to which questions are aimed. Such skills tested include, but are not limited to, identifying numeric data errors, correlating numeric data with alpha-numeric data, verifying accuracy and making corrections, as w...
Data Entry 10 Key with Decimals test measures the speed and accuracy of the test taker to type information into a simulation of a spreadsheet. The session consists of entering a series of numbers. The results report of this test indicates the speed, in keystrokes per hour, and accuracy of the dat...
This Computer Literacy - Basic assessment is designed to measure the skills of a person familiar with some of the technical aspects of computer knowledge as well as knowledge generally known by users that covers terminology and practices associated with basic computer use. This test is ideal for ...
This test, entitled Retention, aims at assessing the ability to retain information to which they have been exposed for very little time. Along with this aspect, the test contains a brief reading retention section. This test is appropriate to administer to those that will be required to retain ...
The Recruiting Fundamentals test is designed to evaluate a person's basic ability to source for, identify, evaluate, interview, negotiate with, and ultimately hire qualified candidates for a given position. The test covers eight general subject areas, providing a variety of questions in each a...
This test on Human Resources Benefits knowledge is appropriate for individuals that have at least a full year of experience. This assessment covers a variety of topics including payroll, labor and compensation issues, leaves with/without pay, employment laws and acts, and Medicare/Social Security...
The Teamwork Indicator Assessment focuses on the test taker's propensity to be cooperative and want to work with others in the workplace. This assessment can be used across industries. 
The Matching - Numeric List test aims at assessing the test takers visual accuracy in determining whether a set of numbers, some including symbols, are the same or different. This test is appropriate to administer to those people who will be working with numbers, codes and money on the job, as...
The Matching - Images test assesses an applicant's attention to visual detail and the ability to decipher and match visual elements such as number groupings and shapes. Assessments for Comparison Skills, Coding, and Counting are also available. 
The Logical Reasoning - Decision Making assessment measure's the test taker's approach to making decisions and their ability to use factual information and ethical dilemmas to determine the best course of action for each scenario. 
The greatest commodity any company has is the people it employs and the customers it serves. Hiring the right people to do the job is the first battle in the war of competition. The first step in retaining and motivating employees is to develop a well thought-out, preferably, recruitment strategy...
This test will cover Healthcare Terminology, Eligibility Criteria & Guidelines, Products & Benefit Usage, Premium, Billing Adjustments & Discrepancies. This test is best suited to be administered to: Eligibility Consultants, Benefit Consultants, Billing/Premium Consultants, HR Gene...
The Following Written Instructions test aims at determining the skill level of the test taker in reading, assessing, and applying written instructions to clerical tasks. The test focuses on tasks between filing, organization, order of action (prioritizing), and compilation of information (documen...
The English as a Second Language test aims at assessing the skill level of the test taker in employing English for communication. Such topics addressed include conversational English, subject/verb agreement, homonyms, and acronyms. Tests for Call Center: Listening Skills and Reading Comprehens...
The Customer Service Indicator Assessment focuses on whether the test taker will engage in behaviors that enhance a customer's experience and satisfaction. This assessment can be used across industries. 
Data Entry Inventory Database test measures the speed and accuracy of the test taker to type information into a simulation of a spreadsheet. The session consists of entering a series of numbers. The results report of this test indicates the speed, in keystrokes per hour, and accuracy of the data ...
The Canadian Office Grammar and Spelling Skills test measures the test taker's knowledge of spelling, sentence structure, punctuation, and word usage. This test is designed for job candidates who need verbal and written skills in order to perform a job successfully. Tests for Office Filing Ski...
This Cash Handling test is designed to access a test taker's ability to recognize the various bills and coins of U.S. currency, to add and subtract using bills and coins, and to accurately make change. With this in mind, the assessment presents questions that focus primarily on using the least am...
The Canadian Call Center Data Entry [audio] test measures the speed and accuracy of the test taker in conducting data entry in conjunction with information delivered audibly. The test requires the user to type information into a simulated database. The results of this test indicate the speed in k...
The Basic Reading Comprehension test examines the test taker's ability to draw important information from written material. Test takers are asked to read text passages and answer questions, identify words based on how they are used in a sentence, and determine whether a statement is a fact or an ...
This Reading Comprehension test examines the test taker's ability to draw important information from written material. The material covered includes passages on an environmental cause, a medical procedure, stock market charts, legal regulations, corporate trends, science, and historical architect...
The Office Filing Skills test measures the ability to categorize and alphabetize items using basic filing procedures. This test is designed for job candidates who need filing skills in order to perform a job successfully. Assessments for Basic Office Skills [No Math] and Office Grammar and Spe...
This test is aimed at assessing the skill level of an employee or potential employee in the understanding and implementation of office management logistics. The questions herein address scenarios that are found daily in an office environment. Office Managers with more than a year of experience sh...
The Matching - Passage test assesses an applicant's attention to detail and the ability to decipher and match elements between two passages. Assessments for Comparison Skills, Coding, and Counting are also available. 
The Call Center Spanish-English Bilingual test is an audio based test that aims as assessing the ability of the test taker to move between Spanish and English. The test contains questions based on conversational discourse, appropriate responses, and basic numeric understanding. This test is appr...
The Towns Spelling test measures the test taker's ability to spell correctly. The test taker is asked to identify whether a word is spelled correctly and, if this is not the case, requested to correct those words. This test is designed for clerical workers and administrative assistants whose posi...
This Human Resources Basics test assesses a candidate's ability to understand and implement various HR practices and processes in South Africa. This assessment specifically administers questions that focus on the legalities within recruitment, benefit administration, employee discipline, compensa...
The South African Data Entry Alpha Numeric test measures the speed and accuracy of the test taker in conducting data entry. The test requires the user to type information into a simulation of a database. The results report of this test indicates the speed in keystrokes per hour and accuracy of th...
The Computer Literacy assessment is designed to measure the skills of a person familiar with some of the technical aspects of computer knowledge as well as knowledge generally known by users. This test is ideal for the user with some understanding of how to keep a computer running at its optimal ...
The AUS-NZ Medical Typing test measures the speed and accuracy of a user's typing. The test presents the user with a medical field related passage which he/she must type as accurately and quickly as he/she can. This test should be given to anyone whose typing speed needs to be measured. A score o...